Aurum – Skin Type Test

Aurum

Aurum – Skin Type Test

Claim: "Clear Skin"

Overview

Challenge: Merging Professional Expertise with Online Convenience

While Aurum’s salon-based model offered in-person expertise, replicating this level of personalization in an e-commerce setting required an innovative solution. They needed a tool that would bridge the gap between professional consultations and online shopping, enabling consumers to determine their skin type effectively and confidently from home.

USP Demo Solutions collaborated with Aurum to develop an intuitive and effective Skin Type Test tool. This easy-to-use, online-compatible tester allowed consumers to:

The Challenge

For the Skin Type Test, Aurum needed to make the "Clear Skin" promise something shoppers in the skin care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise cleansing & purity, hydration claims.

The brief for the Skin Type Test was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Aurum.

The Approach

Aurum, a prominent skincare brand in Lithuania, has built its reputation by providing high-quality products to salons. With the upcoming launch of their e-commerce platform, Aurum sought to enhance the online shopping experience by offering consumers a personalized approach to...

USP Demo Solutions built the Skin Type Test for Aurum around the Skin Type Test method, reducing the Clear Skin story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the skin care aisle instead of a one-way pitch.

From the same physical interaction with the Skin Type Test, the demo substantiates claim areas such as cleansing & purity, hydration, so a single asset can carry several conversations across the Aurum range.

The Result

The result for Aurum is a clear skin, delivered through the Skin Type Test as something the consumer experiences first-hand rather than has to take on trust.

By turning Aurum's "Clear Skin" message into a hands-on Skin Type Test moment, the Skin Type Test becomes a credible, science-backed conversation starter the shopper can repeat for a friend.

In the field, Aurum runs the Skin Type Test primarily for digital campaign, consultation tool, delivered in diagnostic tool, phygital so the same Skin Type Test proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.

Technology
Skin Type Test
Benefit
Clear Skin
Category
Skin Care
Brand
Aurum