Clear – Comb Demo Tool – Scalp Analysis

Clear

Clear – Comb Demo Tool – Scalp Analysis

Unilever

Claim: "3in1 product benefits"

Overview

The team came to USP with no clear vision of what they needed but relied on USP to ideate and create a winning solution to their dilemma.

Working on our three-step ideation concept, USP went on to develop a winning demo:

Demo Ideation ​– generating ideas and solutions that may best suit the project

The Challenge

For the Comb Demo Tool – Scalp Analysis, Clear needed to make the "3in1 product benefits" promise something shoppers in the hair care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise oil control, anti-dandruff, damage protection claims.

The brief for the Comb Demo Tool – Scalp Analysis was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Clear.

The Approach

Prolonged use of head covering stimulates the hair to produce oil, causing organisms to form, which can cause damage to the hair, i.e., dandruff and hair fall. Launching a new formula in the Indonesian market that had been adapted for consumers wearing a head covering, the Clear...

USP Demo Solutions built the Comb Demo Tool – Scalp Analysis for Clear around the Dandruff Test method, reducing the 3in1 product benefits story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the hair care aisle instead of a one-way pitch.

From the same physical interaction with the Comb Demo Tool – Scalp Analysis, the demo substantiates claim areas such as oil control, anti-dandruff, damage protection, so a single asset can carry several conversations across the Clear range.

The Result

The result for Clear is a product recommendation, delivered through the Comb Demo Tool – Scalp Analysis as something the consumer experiences first-hand rather than has to take on trust.

By turning Clear's "3in1 product benefits" message into a hands-on Dandruff Test moment, the Comb Demo Tool – Scalp Analysis becomes a credible, science-backed conversation starter the shopper can repeat for a friend.

In the field, Clear runs the Comb Demo Tool – Scalp Analysis primarily for consultation tool, delivered in diagnostic tool so the same Dandruff Test proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.

Technology
Dandruff Test, Scalp Sebum Test
Benefit
Product recommendation
Category
Hair Care
Brand
Clear