Sunlight – Mildness Test

Sunlight

Sunlight – Mildness Test

Unilever

Claim: "Efficacy"

Overview

The Sunlight team came to USP with no clear vision of what they needed but relied on USP to ideate and create a winning solution to their dilemma.

Working on our three-step ideation concept USP went on to develop a winning demo:

Each stage has a defined outcome (deliverables) and is contingent upon the success of the one before it.

The Challenge

For the Mildness Test, Sunlight needed to make the "Efficacy" promise something shoppers in the home care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise sensitivity & soothing, cleansing & purity claims.

The brief for the Mildness Test was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Sunlight.

The Approach

The Sunlight R&D and Marketing team in Indonesia wanted to have an influencer campaign tool that helped prove product superiority vs key competitors in the market. They wanted a tool that highlighted the efficacy of the product, to show how mild it was, which is the key element...

USP Demo Solutions built the Mildness Test for Sunlight around the Mildness Demo method, reducing the Efficacy story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the home care aisle instead of a one-way pitch.

From the same physical interaction with the Mildness Test, the demo substantiates claim areas such as sensitivity & soothing, cleansing & purity, so a single asset can carry several conversations across the Sunlight range.

The Result

The result for Sunlight is a mild on skin, delivered through the Mildness Test as something the consumer experiences first-hand rather than has to take on trust.

By turning Sunlight's "Efficacy" message into a hands-on Mildness Demo moment, the Mildness Test becomes a credible, science-backed conversation starter the shopper can repeat for a friend.

In the field, Sunlight runs the Mildness Test primarily for influencer, delivered in diagnostic tool so the same Mildness Demo proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.

Technology
Mildness Demo
Benefit
Mild On Skin
Category
Home Care
Brand
Sunlight